How your personal data is collected, used, and kept secure — explained in plain English.
Your data is completely secure at 7wine — see the steps we take to keep it that way.
Every transaction and personal detail is protected with 256-bit SSL encryption, ensuring your data stays safe from interception.
7wine never sells your data to advertisers or third parties. Your data is used solely to provide and improve your experience with us.
Your payment information is stored and processed in accordance with the international PCI DSS standard. Card and mobile banking details are never left unprotected.
You can request to view, update, or delete your personal data at any time. Your privacy is our priority.
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
7wine collects only the data required to deliver its services. Requesting or retaining unnecessary information goes against our policy.
7wine is one of Bangladesh's most trusted online Sports Betting and gaming platforms. Protecting your privacy isn't just a legal obligation for us — it's a core commitment.
This Privacy Policy explains what personal information 7wine collects, how it is used, who it may be shared with, and what rights you have over your data.
By using 7wine's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully.
Important: This policy applies solely to 7wine's own platform. 7wine is not responsible for the privacy practices of any third-party websites or applications.
7wine collects only the minimum information necessary to provide its services. We never ask for data we don't need.
| Data Type | Example | Why it is collected |
|---|---|---|
| Identity information | Name, Date of Birth, Gender | Account Creation & KYC Verification |
| Contact Information | Email, Mobile Number | Notifications & Support Services |
| Address Information | Division, district, postal code | Identity Verification & Legal Requirements |
| Identity Document Details | NID number, passport number | Age & Identity Verification (KYC) |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Processing |
7wine may collect your information in several ways. We maintain full transparency in every method we use.
In some cases, your information may be verified through a payment provider or KYC verification partner. This is limited strictly to confirming the accuracy of the details you have provided.
7wine uses your data only for specific, legitimate purposes. Full details are provided below:
Your Preferences: If you no longer wish to receive promotional emails or SMS, let our support team know at any time — we'll stop them right away.
7wine never sells your personal information to advertisers or unauthorised third parties. However, data may be shared in the following limited circumstances:
If required by Bangladeshi law or a court order, relevant information may be disclosed to the appropriate authorities. In such cases, 7wine will always endeavor to protect the interests of its users.
Before sharing any information with third parties, 7wine enters into a non-disclosure agreement (NDA) with them. Your data is protected at every level.
7wine's website and app use cookies. Cookies are small data files stored in your browser that help enhance your experience.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.
7wine does not retain your data indefinitely. Each category of data has a defined retention period.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction records | 7 Years | Financial regulatory authority guidelines |
| KYC documents | 5 years | Anti-Money Laundering Act |
| Betting History | 3 years | Dispute resolution and analytics |
| Support conversations | 2 years | Service Quality Improvement |
| Cookie Data | Up to 1 year | User Experience Improvement |
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Under 7wine's Privacy Policy, you have full control over your personal data. All your rights are outlined below:
You can request a copy of the personal information we hold about you at any time.
You can contact support at any time to correct inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You may object to the use of your data for specific purposes at any time.
You may request a copy of your data in a machine-readable format.
You can opt out of promotional communications at any time.
To exercise your rights: To exercise any of the rights listed above support@7wine.wsEmail us at. We will respond to your request within 30 working days.
7wine is strictly for users aged 18 and above. We do not collect or store personal information from minors under any circumstances.
If you believe a minor in your household is using 7wine, please contact us immediately support@7wine.wsContact us at.
This Privacy Policy may be updated to reflect changes in technology, law, or our services. When changes are made, we will:
Note: Please review this page regularly to stay up to date with our latest Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is here to help.
To find out more: Our Terms & Conditions and Responsible Gaming Also read the page — it contains further information about your protection.