Gaming should be fun — not a burden. We want you to always stay in control, enjoy the experience, and look after your wellbeing.
Betting is a form of entertainment — much like going to the cinema or watching cricket. But when it becomes an addiction, it can cause serious damage to your family, relationships, and finances. 7wine believes that responsible gaming is not just a rule — it is a core value.
From the moment you create an account on our platform, we are here for you. From setting betting limits to self-exclusion — everything is straightforward and easy to use. Our goal is simple: we want you to always play for fun, never under pressure.
Many people in Bangladesh see online betting as a quick way to make money. The reality is, the real enjoyment comes from betting responsibly. At 7wine, that belief shapes every feature we build and every decision we make.
Betting is never a reliable source of income. Only bet with money you can afford to lose without it affecting your daily life.
Use the tools and services we provide — keep full control of your betting in your own hands
Set your own daily, weekly, or monthly betting limits. Once a limit is in place, it cannot be exceeded — it's fully automatic.
Need some time away from betting? You can voluntarily take a break ranging from 24 hours to 30 days — whenever you need it.
If you want to step away from betting for the long term, apply for self-exclusion. Your account can be suspended for 6 months or permanently.
View all your betting activity on a clear, transparent dashboard. Track exactly how much time and money you've spent.
Decide in advance how much you'll deposit each day or week. You won't be able to make sudden large deposits beyond your set limit.
Our Responsible Gaming team is available 24/7 for any concerns. Free advice and support are always on hand.
Problem gambling develops gradually. If you notice any of the following signs in yourself, don't wait — get help now.
If one or more of these signs apply to you Get in touch with us today: support@7wine.ws
Ask yourself these questions honestly:
Do I bet beyond my budget?
Is betting interfering with my daily life?
Do you get upset or angry when you lose?
Am I hiding my betting from the people close to me?
Have I tried to stop betting but couldn't?
Have I bet with money set aside for essential expenses?
If you answered "Yes" to more than 2 questions, it's time to seek help. There's no shame in it — it's a sign of strength.
You can enable or disable any of these tools at any time by logging into your 7wine account and going to Settings
Set a daily, weekly, or monthly deposit limit in advance. Decreasing a limit takes effect immediately; increasing one takes effect after 72 hours.
You will receive an automatic reminder after playing for a set period. Decide how much time you want to spend on the platform each day.
Temporarily suspend your account for anywhere from 1 day to 6 weeks. You won't be able to log in during this period.
Close your account for 6 months, 1 year, or permanently. Opening a new account during the exclusion period will not be possible.
Protect yourself in just a few simple steps — no hassle, no complications
Log in to 7wine with your username and password.
Click on your profile icon in the top right corner and select "Settings".
Click on the "Responsible Gaming" tab.
Deposit limits, session timers, or self-exclusion — set whatever you need.
SMS or email verification is required to confirm any changes. Save your settings and play with peace of mind.
Follow these guidelines and betting will always stay an enjoyable experience
Decide at the start of each month how much you are willing to spend on betting — and never go beyond that.
Don't treat betting as a source of income. It's entertainment — not a way to make money.
Chasing losses by placing more bets is the single biggest mistake you can make.
A clear head leads to better decisions. Avoid betting when you are tired.
Take regular breaks instead of betting for long stretches at a time. A clear head leads to better decisions.
Talk openly with the people close to you. Keeping problems hidden only makes them worse.
Don't keep your struggles to yourself. Asking for help takes courage — and we're always here for you.
For any questions or requests related to Responsible Gaming, please email us.
Support@7wine.ws
Once logged in to the platform, you can get instant help via live chat.
Active 24/7
Submit a request directly from your account settings or via email. Effective within 24 hours.
Instant Processing
Please note: Our Responsible Gaming team handles everything with complete confidentiality. Anything you share with us will never be disclosed to any third party. For more details, please visit our Privacy Policy View.